Crisis management

Are you suffering an immediate crisis? Reputation Director can help. Click below on the box that best represents your situtation to see how others have been helped at difficult moments.
PersonalBusiness

 

 

 

 

Personal Crisis Management
Learning that your personal information like home address, names of relatives, political and religious affiliations and worse is out there on the internet can be extremely frustrating. This information comes from various sources and is difficult to stop. Public and government institutions regularly publish your information that is then collected and sold by “information brokers” like spokeo.com or mylife.com. Even worse, someone out there may have an axe to grind with you. In these cases, malicious websites have been built to embarrass and attack clients.

Reputation Director has a full set of remediation strategies in its arsenal to help our clients address these and other issues. Check out a couple examples below.

Personal Privacy
Removing your data from People Search Directories
Have you discovered private, personal information published online at sites like peekyou.com, spokeo.com, and mylife.com? Although some sites make it possible to remove information by jumping through hoops, combing through the terms of service and customer support pages of these sites can be extremely time consuming and frustrating. Reputation Director does this day in and day out for our clients, so we can easily take this off of your plate.
There are also some sites out there that really don’t care about accuracy or fairness. They site Section 230 of the CDA (Computer Decency Act) for their legal right to provide an uncensored platform for social discourse. To date, the courts to date have shown that these sites have little responsibility or obligation to the truth, and have allowed them to continue to operate.
Reputation Director helps in these cases by providing suppression services. In this case, we create additional internet content on your behalf and post it strategically to various sites over time. This combination of strategic content and targeted publishing makes these sites more attractive to search engines, and they organically rise in the results listing over time. As these sites rise, the offending sites are displaced and moved to page 2, page 3 or more in the search results.
Embarrassing Content
Removing your data from exploitation sites
Although recent changes in law in the US and EU address the issue of “revenge porn”, there are still many grey areas and clients continue to have issues with embarrassing content. Sites like cheaterland.com and thedirty.com create all sorts of issues – issues with a spouse, friends or even a potential employer or business partner.
Depending on the site and the content, Reputation Director can help you remove content. In some cases, we can leverage the internet site’s Terms of Service to remove a listing. For example, the name and pictures of those underage are not allowed on any site, and this sort of content can usually be removed quickly. There are other situations where the only real option for removal is diplomacy. In these cases, Reputation Director discusses and negotiates with the owner of the offending content to discover an option for removal.
When all else fails, and as a means of immediate remediation, Reputation Director always recommends a suppression campaign to accompany the other methods of defense. In this case, Reputation Director will develop strategic, relevant content and publish it appropriately across the internet to gain the attention of the search engines. Through time, this new and positive content will score more highly than the negative content and push it off of page 1.

Reach Us

Call us toll free or email us anytime. Our contact details are below:
(844) 4-REPDIR

(844) 473-7347

info@reputationdirector.com
1600 Broadway, Suite 1600

Denver, CO 80202

Contact Us

 

 

 

 

Business Crisis Management
Learning that your business is under attack is incredibly sobering. According to one study, businesses with just one negative mention on page 1 suffered a 22% decline* in business. Helping our clients develop and execute a clear, focused response to these issues is where Reputation Director steps in.

Whether your business is suffering from bad news, negative reviews, disgruntled customers, employees or others, Reputation Director has a variety of solutions to address your issue. Check out some examples below and feel free to click “Contact Us” to get in touch for a confidential review of your situation.

* 2015 moz.com

Negative Reviews & Bad News
Addressing negative feedback from business review and news sites
Have you seen negative and nasty reviews on sites like yelp.com, glassdoor and others? Although some sites make it possible to remove negative information through a mix of jumping through hoops and combing through the terms of service and customer support pages, it can be extremely time consuming and frustrating for many clients. The team at Reputation Director does this day in and day out, so we can easily take this off of your plate and let you focus on your business.
Although some sites offer a byzantine process for removal, there are other sites out there that really don’t care about accuracy or fairness, and use Section 230 of the CDA (Computer Decency Act) to exercise their right to provide an uncensored platform for social discourse. The courts to date have shown that these sites have little responsibility or obligation to the truth, and they have been allowed to continue operating.
Reputation Director helps in these cases by providing suppression services. In these cases, we create additional interesting content on your behalf and post it strategically to various sites over time. This combination of strategic content and publishing makes these sites more attractive to search engines and they organically rise in the results listing over time. As these sites rise, the offending sites are displaced and moved to page 2, page 3 or more in the search results.
Angry Customers and Employees
Make sure you respond to crisis in the best way
From time to time, most businesses suffer a crisis. Sometimes the crisis is due to a news event, other times it can be due to an angry person or even just a cheapshot competitor. Sites like pissedconsumer.com, as well as homegrown WordPress websites, create all sorts of issues – issues with customers, employees or even business partners.
Depending on the site and the content, Reputation Director can help you remove offending content. In some cases, we can leverage the internet site’s Terms of Service to remove a listing. There are other situations where the only real option for removal is diplomacy. In these cases, Reputation Director discusses and negotiates with the owner of the offending content to discover an option for removal.
When all else fails, and as a means of immediate remediation, Reputation Director always recommends a suppression campaign to accompany the other methods of defense. In this case, Reputation Director will develop strategic, relevant content and publish it appropriately across the internet to gain the attention of the search engines. Through time, this new and positive content will score more highly than the negative content and push it off of page 1.

Reach Us

Call us toll free or email us anytime. Our contact details are below:
(844) 4-REPDIR

(844) 473-7347

info@reputationdirector.com
1600 Broadway, Suite 1600

Denver, CO 80202

Contact Us

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